Instructional Design · Learning Experience Design
Work that makes learning work.
Learning experiences designed to make complex information click. From scalable eLearning and microlearning to scenarios, application training, video, and visual design.
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FEMA Customer Care Essentials
A structured customer care course designed to make essential service practices clear and usable.
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Application Process
A step-by-step course that turns an application process into a clear learning path.
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Family Member Eligibility
A digital course that organizes family eligibility information into a navigable experience.
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Mobile Heartbeat Instructional Promo
A concise video introducing Mobile Heartbeat in an instructional context.
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Interactive Video / Storyline: Amazon Customer FIRST
End-to-end Articulate Storyline certification: original video scenarios, branching, good/better/best coaching-judgment assessment, weighted scoring, and a feedback-led second assessment with new scenarios.
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Visual Design Collection
Nine original graphics that make security-awareness and everyday productivity tips clear, memorable, and easy to scan.
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Cencora Travel & Entertainment Expense Essentials – North America
Enterprise travel and expense policy training featuring weighted Good / Better / Best scenarios. Rated 4.8/5 across a 2,000+ user rollout.
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Who’s Who in Vision & Retina Practices?
AI-assisted, narrated role exploration within Rise that contextualizes four clinical roles; built in roughly one-third the development time of a comparable Storyline interaction.
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Mobile Heartbeat Application Training
Practical application training for Mobile Heartbeat care-team workflows. The original portfolio reports the fewest IT support tickets following a product launch in company history.
